FAQ
The friendly Guest associates at Hampton Inn Rochester/Victor staff are waiting to welcome you and guide you during your stay in the Rochester area. From directions to the best restaurants to great things to do nearby, we look forward to sharing our community expertise with you. The following list includes some frequently asked questions. Possibly your question is among the list. If not, please contact us anytime at 585-924-4400. Our staff is available 24/7 and will be happy to help you in any way.
Q Where are you located?
A Our address is 7637 New York State Route 96, Victor, New York, USA 14564.
Q How far are you from the airport?
A We are located just 20 minutes from Greater Rochester International Airport.
Q How do I get to the hotel?
A See our Directions page.
Q What are your check in and check out times?
A Check in is at 3PM, and check out at 12 noon.
Q Do you allow late check outs?
A Yes, until 1 pm based on availability.
Q What method of payments do you accept?
A We accept VS,MC,AX,DS & DC. A valid credit card is required at the time of registrations for all reservations. Cash is accepted only at the time of departure.
Q Are pets allowed in the hotel guest rooms?
A YES, the Hampton Inn Rochester/Victor is a pet friendly hotel and welcomes your furry friend as a member of your family at no additional cost.
Q How many people can I have in my room?
A It depends on the room, between 4 and 6 people total. Please call for details.
Q Is there an extra charge for additional guests?
A No.
Q Do you have smoking rooms?
A No, Hampton Inn Rochester/Victor offers guests a smoke-free environment.
Q What is your cancellation policy?
A Your stay can be cancelled until 6 pm on the day of arrival on a standard reservation. (This does not apply to group block reservations.)
Q Are there restrictions?
A Some rates have further restrictions, please call us for details.
Q Do you provide cribs, cots or rollaway beds?
A Cribs and rollaways are free of charge, based on availability. Contact hotel for details.
Q Do you have special rates for AAA or seniors?
A Yes, the discount varies seasonally.
Q Do you have on-site parking?
A Yes, we offer complimentary and well lit on-site parking - perfect for bus tours.
Q Do you have a restaurant and lounge?
A No, but our great Hampton on the House® hot breakfast is offered daily as well as complimentary ON the Run® breakfast bags to go, available Monday - Friday.
TGI Friday's is conveniently located adjacent to the hotel.
Q Do you have Internet access?
A Yes, complimentary high-speed Wi-Fi Internet is available throughout the hotel.
Q Do you have a pool?
A Yes. Our heated indoor pool provide a great place to relax and unwind. (whirlpool closed until further notice)
At Hampton Inn & Suites, We Love Having You Here!
